User Stories et animation des ateliers utilisateurs

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ScrumDay - Paris - 27.03.2012

Ci-dessus ma présentation faite lors du ScrumDay 2012.

J'ai été impressionné par la qualité de l'audience (salle pleine) et l'interactivité des participants.

Ce retour d'expérience n'est qu'une vue partielle du travail que j'ai pu mener avec l'équipe Présence Internet (ergonomes, UX) du CTIE (Gouv. lux). Nous avons testé cette démarche plusieurs fois et nous allons encore l'améliorer.

De mon côté, avec l'objectif de pousser la démarche dans ses limites, j'ai pu la tester au préalable dans l'industrie (chaîne de fabrication automobile) et dans la réalisation de portails web. Et, cela toujours avec autant de succès.

Cette expérience m'a fortement influencé pour la création de PLöRK (Play&Work) qui est un conteneur de format d'animation:
1. un évènement social mensuel pour venir tester un nouveau serious game pour résoudre un problème
2. un module "training like coaching" orienté entreprise pour libérer les individus de leurs peurs et de laisser la place à l'innovation

PLöRK#1 (event), c'est déroulé lundi dernier et nous avons résolu le problème de Dirk avec "spectrum mapping"


PLöRK#2 (event), se déroulera le 23.04.2012 à Luxembourg avec comme thème "Change Management" et le jeu sera "Cynefin-Lego-Game"


PLöRK#3 (event) est prévu en mai et nous testerons "Fearless Change Game"

Aujourd'hui (28.03.2012), nous travaillons sur le Business Model entreprise.

Certaines villes m'ont demandées de "plörker": Boston, Genève, Berlin, Stockholm.

Si cela vous intéresse, contactez-moi: pierreneis [at] gmail [dot] com

PLöRK a new Play+Work social event

Text for link

PLöRK is a 90 minutes social event where:

1. someone has an issue
2. you come to test a new game and to solve collaboratively that issue

Outcomes:
1. solving the issue at least clarifying the exit
2. have a template of the game as takeaway
3. get connected to other people
4. have fun
5. play and work : PLöRK (thanks Karen for this name!)

Payment:
- Gives the value that you earned
- Can be invoiced as training or coaching

Who should come:
- everybody from your network who you will find as useful
- kids too
- don't come alone

PLöRK #1 will be March 26th at coPROcess Training Room in Luxembourg

... and come to help D... with its issue by testing

"Spectrum Mapping"

Register here

Play 4 Agile 2012, It wasn't simple to choose what kind of game I promote. So, I create a daily paper about it

http://paper.li/elPedroMajor/1330191444

Product Owner Role explained...

I've been cleaning my computer up and I had a look on past training programs. So I felt on a questionnaire that send to my customer a couple a years ago to customize the Product Owner Training.
After re-reading, I think that was no that stupid and I will use this approach again till now.

So, please readers, you can find below this questionnaire inspired by my Product Ownership gurus: Jeff Sutherland, Ken Schwaber, Alistair Cockburn, Scott Ambler, Jochen Krebs, Johanna Rothman, Roman Pichler, Anna Forss and my "Product Owner's Helpdesk" Community fellows on LinkedIn.

... and you can understand why I'm so often pissed of during Agile presentations....

theme	details	Estimation	Status
Introduction	Agile Values, Scrum Benefits and Origins
	Scrum and Change
	How would your life change with Scrum?
	Companies Using Scrum
Scrum Process and Roles	Scrum Flow
	Scrum Roles: Product Owner, Team, ScrumMaster
Product Owner	Product Owner Characteristics
	A Day in the Life of the Product Owner
	The Product Owner as the Voice of the Customer and Value Stream Manager
Requirements	Understanding the Customer
Vision	The Product Vision
	Benefits of the Product Vision
	The Vision in Action
	Desirable Qualities
	Techniques for Creating a Powerful Vision
	Creating Product Goals
Backlog	The Product Backlog
	Determining the Release Scope
	Stocking the Product Backlog
	Prioritizing the Product Backlog
	Refining the Product Backlog
	User Stories on the Product Backlog
	Case study and simulation
Stocking the product backlog	Failure of upfront thinking
	Emergent requirements
	User stories on the product backlog
	Augmenting the user stories
	User roles
	INVEST in your backlog
Visioning and The Product Vision	The Kano Model
	The Product Backlog
	Requirements in Scrum
	Product Backlog Characteristics
	Product Backlog Structure and Form
	Stocking the Backlog
	Grooming the Backlog
	Prioritising the Backlog
	Getting the Backlog Ready for Sprint Planning
	Progressive Requirements Decomposition
	Refining Requirements
	Collaborative Requirements Workshops
	User Stories on the Product Backlog
	Non-functional Requirements
Day one retrospective
Prioritizing the product backlog	The right size for prioritizing
	Prioritization Techniques: Kano analysis, Analytic Hierarchy Process
	Theme screening
	Theme scoring
	Relative weighting
	Priority poker
Responsibilities	Project responsibilities
	Developing the core
Release Management	Sustainable Pace
	The Project Levers
	Defining and Communicating Project Success
	Release Management Strategies
	The release planning meeting
	Estimating Product Backlog Items Using Story Points and Planning Poker
	Choosing the Sprint Length and Determining Velocity
	Fixed date planning
	Fixed scope planning
	Creating the Release Plan
	Tracking and Reporting the Project Progress
Sprint Management	Sprint Workflow and Characteristics
	Formulating Powerful Sprint Goals
	Sprint Planning, Daily Scrum, Sprint Review and Retrospective
	Understanding the Sprint Progress
	Getting to Done
Portfolio Management	The Planning Onion
	Why Portfolio Management Matters
	Levelling the Demand
	Portfolio Management Steps
	The Portfolio Bubble Chart
Large and Distributed Scrum Projects	Brook’s Law
	Organic Growth and Conway’s Law
	Master Product Backlog and the Product Owner Team
	Team Set-up
	Multi-team Planning and Coordination
	Shared Norms and Assets
	Distributed Scrum Project Tips

So, think now if this guy is just a proxy or customer's representative?

Nouvelle formation: « Animation de workshop pour la récolte des besoins »

A la demande d'un de mes clients, j'ai développé une nouvelle formation: « Animation de workshop pour la récolte des besoins ».

Celle-ci est dédiée principalement pour les Ergonomes (UX Designers, Psychologues) et les Analystes Métier (Business Analysts).

Il s'agit d'un package d'1 jour de formation + 1 jour de coaching

Descriptif de la Formation

La mise en place d’une approche centrée utilisateur nécessite l’utilisation et la compréhension de techniques venant de pratiques agiles, tels que : le Planning Dynamique, Requirement Workshops, la revue itérative et l’implication des utilisateurs ou de panels de personae.

Objectif:

• Donner à chaque participant la capacité de gérer des ateliers dynamiques de capture des besoins.

Contenu:

• Principes de l'agilité et la gestion de la complexité (modèle Cynefin)
• Idéation, Visioning et la création d’User Stories
• Principes et techniques de priorisations: user story, épic et thème
• Création d'un Product Backlog et d'un Release Plan centré utilisateur
• Le Process Scrum est le rôle des utilisateurs
• Techniques de facilitations: Wide Band Delphi, Open Space, World Cafe, Serious Game
• Études de cas et intégration dans une équipe agile existante

Process:

• Formation en mode Learning-by-coaching en mode itératif (meth. Cône d'incertitude, Training from the back of the room)
• Chaque thème est abordé d'un point de vue théorique suivi d'un exercice d'inspection, suivi d'une adaptation (transposition) au contexte spécifique de chacun des participants.

Bénéfices:

• Clarification de l’approche
• Support méthodologique et modèles
• Support de cours
• Outils et techniques applicables de suite

Vu la demande, je vais l'ajouter à mon catalogue de formation 2012.

Si cela vous intéresse, vous pouvez me contacter ici.

-Pierre-

Dear fellows,

August is coming and the city (and of course the business) sounds to be away on the Beaches between St Tropez and Malaga.

No matter of that for you and me... don’t care... now we have

Agile Summer in the City

It is:

·         8 deep-dive coaching sessions on Agile

·         8 pro-active and fun sessions

·         8 sessions in Luxemburg City (5’ walk from the Train Station, with Terrasse)

·         Only for this Summer

·         An only in the evening

Format: coaching sessions. The session topic is given and in a group of maximum 8 people, I will help you to better understand or pass through some agile techniques.

Audience: ideally agile practitioners, but skeptics and newbies are warmly welcome.

Content:

Session	Date	Time scale	Session	Price (ex. VAT)
1	Thu 04/08/2011	18:00 – 21:00	Visual Management with Kanban	50 €
2	Tue 09/08/2011	18:00 – 21:00	Adaptive Planning	50 €
3	Thu 11/08/2011	18:00 – 21:00	Value Driven Delivery	50 €
4	Thu 18/08/2011	18:00 – 21:00	Stakeholder Engagement	50 €
5	Thu 25/08/2011	18:00 – 21:00	Boosting Team Performance Techniques	50 €
6	Tue 30/08/2011	18:00 – 21:00	Problem Detection and Resolution	50 €
7	Thu 01/09/2011	18:00 – 21:00	Continuous Improvement Tipps & Tricks	50 €

Pricing:

·         1 session: 50 € / person

·         8 sessions: 400€ 200€ / person

·         4 sessions: 200€ 150€ / person

·         Come with a colleague and get 10% discount for the fist session.

The pricing is VAT 15% excluded. Invoice and training certificate is delivered.

Register here

Pierre Neis

Scrum Coach

coPROcess S.A. - 11 avenue de la Gare - L-1611 Luxembourg

pneis@coprocess.lu  - Tel. +352 / 661 727 867